Capability Statement

Complete Your Projects More Cost Effectively with Victorian Designer Floors

Company Registered Name:
Victorian Designer Floors (ABN 48 663 143 366)

Company Address: Factory 3/13 Brougham Street, Eltham, VIC, 3095, Australia

Ph: + 61 3 9439 1823 Fax: +61 3 9439 8365

Company web address: www.victoriandesignerfloors.com.au;
E: info@victoriandesignerfloors.com.au;
Company History:Established in 2002, Victorian Designer Floors has grown to become a respected service brand and high quality provider of complete timber flooring solutions to quality builders, property managers and property owners.

Company Structure: The customer centric company has a structure designed to add value to customers in a cost effective way. The company has a Strategic Marketing and Business Development Division and an Operations Division that jointly deliver the service in collaboration with key stakeholders.

Products and Services: VDF offers a unique mix of quality products and services designed to meet the needs of demanding and informed customers in the domestic, commercial and government sectors.

Our products include:

  • High quality hardwood timber flooring, engineered flooring, bamboo flooring and pre-finished laminate floors.
Our services can be broken down into:
  • Assistance with estimating to enable clients to better cost their projects and to minimize risks; Quality and timely assistance with general and specific customer service enquiries from start to finish of projects;
  • Quality technical assistance to prepare projects for successful implementation and risk management during all stages the project;
  • On site Supervision to align and manage the needs of customers and the project with the needs of the VDF Operations team.
  • Post project liaison, evaluation and maintenance planning and scheduling.
Why VDF should become your preferred supplier of cost effective and high quality timber flooring solutions?

Quality of work: We deliver high quality work by employing experienced trade persons and by using the finest quality materials sourced from leading Australian and international brands. On each of our jobs we provide a dedicated Site Supervisor to manage the project from start to completion. This person is the Service Manager and central point of contact. We guarantee our workmanship.

Available workforce: We have a highly skilled and flexible workforce that can work in harmony with demanding project schedules and performance standards.

Financial capability: Victorian Designer Floors has been trading successfully since 2002. We have an excellent credit rating. We have completed timber floor projects of up to $1.2m. We are not a bank and can not finance others. We need regular payments to sustain our operations and our service delivery capabilities.

Previous Experience: We are an established timber floor company with a solid reputation for delivering complete solutions for quality projects and value to discerning clients. Since 2002, we have completed over 10,000 projects. Victorian Designer Floors has completed projects across commercial, residential, educational and retail sectors. Recent projects include Diamond Creek Community Bank Stadium, Aquilo Apartments in Mentone, Myer Department Store in Highpoint, Chandler Park Primary School and Bairnsdale Squash Courts.

Cost-competitiveness:We have an excellent selection of timber flooring products and accessories priced competitively to suit your budget and specifications. Our jobs are priced to deliver best value outcomes taking into consideration both cost and non-cost factors including quality, service and support. We protect the environment by eliminating waste, toxins and all sources of pollution. We use Contract Management processes to ensure all parties to a contract fully meet their obligations as efficiently and effectively as possible in order to deliver the contract objectives and provide value for money. We offer fixed contracts with no surprises.

Strategic Partnerships:We have a focus on creating and nurturing long term and mutually beneficial relationships with customers and other key stakeholders.

We also have a boutique showroom with friendly, professional and competent staff.

We have an attractive, informative and user friendly website detailing our products and services.

We provide quotes in 24 hours. We also provide customized samples and we come to your site.

You can benefit from our Customer Loyalty Program which allows you to save more by buying more.

Areas of Expertise:

Victorian Designer Floors is a leading provider of complete timber floor solutions and maintenance services to the Australian commercial, government and domestic markets. It has emerged as one of the leading service providers by delivering tailored solutions and services to a solid base of commercial, domestic and government customers. Our team of multi-skilled professionals can provide comprehensive solutions and advice on complex and demanding timber flooring projects.

Our labour profile is flexible and has been designed to meet the demanding coordination and planning processes required to deliver project outcomes on time, on budget and to the complete satisfaction of customers. Our aim is to minimize overall project risk and to ensure project goals are always achieved. Contingencies by way of stand by crews and back up materials and equipment are always a high priority in our operations. A large percentage of our workforce is authorized to work on commercial and government sites.

Staff Development and Training Policies and Practices:

Continual technical training and staff development is done on a regular basis. These policies and practices enhance the performance and the ability of our staff to meet the needs of customers and projects in a safe, high quality and cost effective way. Occupational Health and Safety Policies and Practices:

VDF has in place up to date systems to manage Occupational Health and Safety risk and issues for the benefit of its internal and external stakeholders. We carefully select and scrutinize all materials and applications to ensure they are environmentally friendly and sustainable.

Contact Details for Key Personnel:

John Beleski is the Director of the company. He has 20 years of experience in Timber Quality Management and Sales, Project Management, Customer Service and Team Leadership.
john.beleski@victoriandesignerfloors.com.au; M: + 61 0425 800 074

Ordan Andreevski is the Business Development Manager. He has over 20 years of experience in Marketing and Business Development working for large and complex organizations in the public and the private sector. He has a Graduate Diploma in Planning and a Master of Business Marketing.
Ordan.andreevski@victoriandesignerfloors.com.au; M: 0415 889 149

Fabio Bazzacco is the Sales Manager. He works in partnership with the Operations Team to deliver timber floor solutions on time, on budget and to the satisfaction of key stakeholders including builders, project managers and property owners and managers.
Fab.Bazzacco@victoriandesignerfloors.com.au; M: 0448 516 448

Lelio Shimizu is the Director of Commercial Projects. Since 2005, he has been responsible for sourcing and monitoring of high-end projects in the retail and hospitality industries in Asia and the Pacific. He works closely with architects and designers to ensure their vision and specifications are accurately reflected in finished products. Lelio is a graduate from the University of Marylands (USA). He is fluent in English, Japanese and Mandarin.
lelio.shimizu@victoriandesignerfloors.com.au; M: +61 0481 136 903

Leah Robertson is the Showroom Manager. Since 2006, she has worked in the Insurance Builder Industry. She specializes in providing quality support to management and to customers including contract administration and IT.
leah.robertson@victoriandesignerfloors.com.au; Ph: 9439 1823

Lou Dimovski is the Transport and Logistics Coordinator. He provides administrative support to the Executive Team and quality customer service to key stakeholders.

Gordon Porter is the central liaison person for the installation phase of projects. His role is to ensure installation projects are delivered on time, on budget and to the complete satisfaction of customers.
gordon.porter@victoriandesignerfloors.com.au; M: 0438 620 872

Accreditation and Quality Assurance:Victorian Designer Floors ensures quality outcomes by carefully managing the pre-installation, installation and post-installation phases of the project. We operate on the principle of quality management and continuous improvement of the product and service model. We place customer satisfaction and Australian Standards as the guiding features of our quality assurance framework.

We are a member of the Wood Flooring Association and the Australian Timber Flooring Association.

Victorian Designer Floors Factory 3/13 Brougham St Eltham, Victoria 3095
Phone: 1300 558 903, Fax: 03 9439 8365


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